Legal

Privacy Policy

What this website collects, who else is involved, and what you can ask us to do about it.

Who we are

Equiply provides a capital equipment orchestration platform for healthcare organizations. This policy covers www.equiply.io, our marketing website. It does not cover the Equiply application at app.equiply.io, which is governed by the agreement between Equiply and the customer organization.

If you have a question about this policy or about data we hold, write to contact@equiply.io.

Legal entity: Equiply, Corp.
Registered address: 2831 Blvd Luis A. Ferré, Ponce, PR 00717

This website processes no patient data

Nothing on this website collects, stores or transmits protected health information. There are no patient records, no clinical data and no uploads of any kind. The site is informational.

Data handling inside the Equiply platform is a separate matter, governed by the customer agreement and, where applicable, a Business Associate Agreement. Ask us for those documents at contact@equiply.io.

What we collect

Collected automatically

When you visit, our analytics and our hosting provider record technical information: your IP address, approximate location derived from it, browser and device type, the pages you view, how long you stay, and the site that referred you.

We use this in aggregate, to understand which pages are useful. We do not use it to identify you personally, and we do not attempt to link it to a named individual.

Given by you

This website has no forms. You share information with us only by choosing to:

  • Email us. Links on this site open your own email client. We receive whatever you write, along with your email address.
  • Book a demo. Our booking widget is provided by Calendly. When you book, you give Calendly your name, email address and meeting preferences, and that information is passed to us.

Cookies

We use Google Analytics, which sets cookies in your browser to recognize returning visits and measure how the site is used. These are analytics cookies. We do not run advertising or retargeting cookies.

You can refuse or delete cookies in your browser settings. You can also install Google’s opt-out browser add-on, which stops Analytics from collecting data on any site. The website works normally either way.

Who else is involved

We use a small number of established providers. Each receives only what it needs to do its job, and each publishes its own privacy policy.

ProviderWhat it doesWhat it receives
Google Analytics Usage measurementIP address, pages viewed, device and browser
Google Fonts Serves the typefaces this site usesIP address, on each page load
Calendly Demo schedulingName, email and meeting details you enter
Netlify HostingStandard server logs: IP, timestamp, request

This website also links out to LinkedIn, TrackSnap and the Mayo Clinic Innovation Exchange. Once you follow a link off this site, that site’s own privacy policy applies.

How we use it

We use the information described above to reply to enquiries, arrange and prepare for meetings you request, understand which parts of this site are useful, and keep the site secure and working.

We do not sell your personal information. We do not share it with advertisers, and we do not use it for advertising or retargeting.

How long we keep it

Analytics data is retained for 14 months, the retention period set on our Google Analytics property. Server logs are held for a short period by our hosting provider for security and diagnostics.

Correspondence and meeting records are kept for 24 months after our last contact with you, unless you ask us to delete them sooner or we are required to keep them longer.

Your rights

Depending on where you live, you may have the right to ask us for a copy of the personal information we hold about you, to have it corrected, to have it deleted, to object to how we use it, or to receive it in a portable format.

To exercise any of these, email contact@equiply.io. We will respond within the period required by the law that applies to you, and within 30 days in any case. We may need to verify your identity before acting on a request.

If you are in the European Economic Area or the United Kingdom and believe we have handled your data improperly, you also have the right to complain to your national data protection authority.

Security

This site is served over HTTPS. Our hosting and analytics providers maintain their own security programs, described in their policies linked above.

No method of transmission over the internet is completely secure. Please do not send confidential clinical or patient information by email.

Children

This is a business website intended for healthcare professionals. It is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a child has given us information, write to contact@equiply.io and we will delete it.

Changes to this policy

We may update this policy as the site or our providers change. The date at the top of this page shows when it was last revised. Material changes will be highlighted here.

Questions about how we handle data?

Write to us and a person will answer. If your privacy or security team needs our platform documentation, ask and we will send it.

Contact us